Samenvatting / Summary Contemporary Topics in HRM

Een samenvatting van de lessen van CT HRM. Dit bevat de slides en de notities van de uitleg van in de les.

Preview document (3 of 19 pages)

Summary Contemporary Topics in HRM
Table of Contents

SOME FINAL THOUGHTS… .......................................................................................................................................... 7

JD-R MODEL TO UNDERSTAND WELL-BEING IN THE WORKPLACE ........................................................................................ 8

(UN)ETHICAL BEHAVIOUR IN NEGOTIATIONS ................................................................................................................ 15

SEXUAL (STRATEGIC) BEHAVIOUR .............................................................................................................................. 18
M1: Fairness in decision-making
The importance of decision-making
Making decisions:
✓ You do it daily
✓ It has an huge impact
✓ It’s not that easy…
• Approximately 50% of our decisions turn out to be suboptimal, they don’t give us the results that we
want, we don’t achieve goals…
• A merger/acquisition doesn’t yield the expected results in 50-85% of the cases…
• 1% (vs. 17%) of employees sues their employer when they feel their resignation is handled (un)fairly…
• 29% strongly agree that their performance reviews are fair, while 26% strongly agree that they are
accurate…
• …
Decisions are crucial for success…
Focus on enhancing (= verbeteren) fairness in your decision-making Why focus on fairness in decision-making?
Beneficial for…
• Better performance
• Lower turnover
• Increases trust
• Boosts commitment
• Improves the relation with employees
• More positive and less negative emotions
• Increased extra-role behaviour
ex. Being loyal to your organisation in other events, saying positive things about your organisation, helping
someone who has been sick
• Better overall health → lower risk for alcohol problems, depression, hart problems

How to enhance fairness?

4 components that are crucial for fairness
Distributive fairness ~
How fair is the outcome of a decision for those involved?
Distributive fairness = concerns the outcome (impact) of decisions (e.g., promotion, salary increase) Ex. Ryan Air

A: better employee (left)
B: less better employee (right) Do they get what they deserve?
Problem: one person can say that it is good what they get,
others say other things
3 ways of equal fair:
Salary vs. holiday
1. Equity: best performing employee gets the most
2. Equality: everyone is getting the same outcome
3. Need: who needs the outcome the most, will get the most out of it
Procedural fairness ~
How fair is the way the decision has been made?
Procedural fairness = concerns the (absence of) procedures when making decisions. Procedural fairness ~ 6 criteria
1. Voice (or representativeness): Do those affected by the decision have an influence on the
decision? Is their opinion taken into account?
→ Listen to what they say, not do what they say, but give them the feeling that they are heard,
but you have to do something with it because otherwise they will be mad/have a worse
feeling
2. Consistency : Do the same criteria apply for everyone? Are these criteria relatively stable
throughout time?
→ If someone can’t do anything, you can’t allow another person to do it
3. Accuracy : Are decisions based on information that is accurate and complete?
4. Correctability : Can a decision be corrected/reversed if it proves to be suboptimal?
5. Bias-suppression : Are decisions made in a neutral manner? Are they not guided by
selfinterest or individual preconceptions?
→ Do it on a neutral manner, without biases
6. Ethicality : Are decisions in line with the prevailing ethical norms? Does the decision-maker
uphold moral standards?

➔ These 6 criteria combine the feeling that decisions are being fair made