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A2 IT Revision Notes Summaries and notes for IT 9626
A LEVEL INFORMATION TECHNOLOGY REVISION NOTESUser SupportMethods of User SupportA help deskoA dedicated telephone number/email address/electronic linkoThe user can communicate directly with a person trained in support Who may be able to control the user’s computer remotelyWho may have access to a database of problems and solutionsWho will talk the user through the systemA user groupoA formal/dedicated body of enthusiasts/end users of a particular system/software packageWho communicate via an electronic forum/bulletin board/series of meetingsoThe user can post their problem/queryOr start a threadAnd get a response from users with the same problemsUser Group HelpThe user group enables its members to share knowledge/exchange ideas about the ICT applicationThe user group will have an online forum/bulletin board/publish e-bulletins/produce newsletters and other publications The employees could check posts/threads/blogsoTo see if an answer to their problem already existsoOr create a new post or thread/blogoAnd receive replies/feedback from other users of the application....
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Specifications
- School: Cambridge University
- Course: Business Administration
Book
- Name book: &039;A&039; Level ICT
- Author: Pat M. Heathcote
Document
- Section: Summaries
- Made on: 08-21-2022
- Type: .pdf
- Pages: 41
- Language: English
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Contents Contents........................................................................................................................................................................... 11. Business & Its Environment........................................
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Subjects of Business Administration - Cambridge University
More Business Administration ›200+ research questions for business administration dissertations / thesis accounting administration aqa a level business ati fundamentals business administration business poilciy, business ethics, business strategy cfre computer science electronic commerce financial management fintech in saudi gmat history hrob-2010-testbank incredible statistics management accounting marketing nuclear physics nursing procurement smart cirt social sciences sécurité informatique theoretical framework for your thesis | structure & checklist
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