Een samenvatting van de lessen van het vak \'Service Industry\' in kwartaal 2 van de opleiding \'International Business and Management Studies\' te Avans Hogeschool. De gebruikte boeken zijn \'Phillip Kotler Principles of Marketing, European edition\' en \'Cecil C. Bozarth, Robert B. Handfield - Introduction to Operations and Supply Chain Management\'
business coaching business processes business research culture and ethics in asian business relations summary financial and management accounting i financial and management accounting summary chapter 1, 2, 3 international business international business awareness law marketing marketing and sales operations and supply chain management operations and supply chain management ii organisation and people organizational behavior management service industries 1 service industry