Reporting Copyright Violations

Reporting copyright infringement is considered important at Knoowy. While Knoowy does not actively monitor user-generated content for copyright violations, we take reports of infringement seriously and investigate them thoroughly. If you believe that copyright is being infringed, you can report it to us. A copyright infringement report should include at least the following:

  • A clear description of the infringement.
  • A clear reference to the material on Knoowy that the report concerns. This can be in the form of a URL, for example.
  • Proof of ownership by the rightful owner.
  • Your name and contact information.
  • Signature.

Copyright infringement can be reported by emailing [email protected].

Failure to Comply with Study Services Agreements

It may happen that tutors do not fulfill the agreements made in the assignment. In such cases, you should always first contact the tutor directly. Try to find a solution in consultation with the tutor. If this is not successful, Knoowy can try to mediate and find a suitable solution. If you suspect that agreements have not been met and you cannot resolve the issue between you, send an email with a description of the case to [email protected].

Incorrect Answers by Studybot

The answers generated by Studybot may unintentionally be incorrect, inappropriate, or offensive. If this is the case, you can report it to us. You can report an incorrect Studybot answer by emailing [email protected].

Frequently Asked Questions about Abuse

What is copyright?
Copyright is another word for author's rights and is the exclusive right of the creator of a work to make that work public or reproduce it. Copyright is not the right of a person to copy a work.

What is plagiarism?
Committing plagiarism is copying someone else's sentences, words, and images and distributing them as your own work. Downloading a sample report and submitting it (partially) as your own work is an example of plagiarism.

How does Knoowy handle reports of abuse?
With each report of abuse, we will determine if the report is valid. If the reporting party is found to be in the right, Knoowy will take appropriate action to prevent further infringement and any potential damage.

How does Knoowy handle users who repeatedly infringe on copyright?
It is our policy to, in certain circumstances, decide to close and delete the accounts of users who repeatedly infringe on others' copyrights. More information on this can be found in the terms and conditions.

What if I have received a take-down notification?
When Knoowy determines that copyright is being infringed, the relevant document will be immediately removed from the platform. If you disagree with this, you can file a counter-notification, in which you need to prove that you are the rightful owner of the work that was removed.

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