$ 5.12

Samenvatting New Media and Communication utwente blok 2

Artikelen samengevat van New Media and Communication 2013/2014

Stephens, K.K. & Saetre, A.S. (2008). Media Choice and ICT Use. In L.D. Browning, A.S. Saetre, K.K. Stephens & J-O Sornes (Eds.), Information and Communication Technologies in Action: Linking Theory and Narratives of Practice. New York, NY: Routledge. (pp. 27-35)

Fulk, J., Schmitz, J., & Steinfeld, C., 1990. A social influence model of technology use. In J. Fulk & C. Steinfield (Eds.), Organization and Communication Technology: 117-141. Newbury, CA: Sage. Pieterson, W. (2010). Citizens and Service Channels: Channel Choice and Channel Management Implications. International Journal of Electronic Government Research(6)2, 37-53.

Pieterson, W. & Ebbers, W. (2008). The use of service channels by citizens in the Netherlands: implications for multi-channel management. International Review of Administrative Sciences 74(1), 95-110

Van Deursen, A.J.A.M. & Van Dijk, J.A.G.M. (in press). Dimensions Of The Digital Divide. International Encyclopedia of Social & Behavioral Sciences. (Under course materials on Blackboard)

Van Dijk, J.A.G.M. & Van Deursen, A.J.A.M. (in press). Digital skills, key to the information society. Chapter 4: Impact. (Under course materials on Blackboard)

Van Deursen, A.J.A.M. & Van Dijk, J.A.G.M. (2011). Internet Skills and the Digital Divide. New Media & Society 13(6), 893-911.

Van Deursen, AJAM & Van Dijk, JAGM. (2009). Improving digital skills for the use of online public information and services. Government Information Quarterly 26(2), 333-340.

Plattfaut, R., Kohlborn, T., Hofmann, S., Beverungen, D., Niehaves, B., Rackers,M., Becker, J. (2013). Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia. System Sciences (HICSS), 46th Hawaii International Conference, 7-10 Jan. 2013. doi: 10.1109/HICSS.2013.585