Extensive summary of Reijers' paper "Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics � Reijers, Mansar (2004)". Contents:
- intro
- the devil's quadrangle
- best practices (see preview for page 5)
business intelligence business process management design of operations planning and control systems game theory modeling and analysis of manufacturing systems multi-echelon inventory management performance enhancement philosophy of management science project and process management retail operations system dynamics