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Add to cartWhat are regulating skills?
Those with which one influences the structure and direction of the conversation; these are necessary to monitor the meaningful progress of the conversation.
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What are regulating skills?
Opening the conversation and setting goals
Goal evaluation
Closing the conversation
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What are characteristics of setting goals?
Important to give clarity of your intentions, by making a subject list in advance. Creating an agenda.
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What are characteristics of goal evaluation?
Most of the time the goal is to solve problems
Goal evaluation questions to see if you are still on the right track: what did we want to achieve?
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What are characteristics of closing the conversation?
Make known how much time is available for this conversation
5 min before the end, make a summary of what is discussed and how you will continue.
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What is non-selective listening?
The listener has little influence on the conversation (almost never used alone).
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Create quizStrategic Human Resource Management - Communication in Organizations chapter 1 - 16, Radboud University Nijmegen year 2023/2024
43 questions
English
10-31-2023
Universiteit / Radboud Universiteit Nijmegen / Business Administration / Strategic Human Resource Management