Florida 6-20 All Lines Adjuster Exam Questions and Detailed 100% Correct Answers

An innocent party relies on certain statements made by the adjuster and is damaged as a result. The guilty party may be legally prohibited from asserting that the fact does not exist because of:A. WaiverB. EstoppelC. Duties of the adjusterD. Law of contract

Should an insured fail to report a claim in a timely fashion, the adjuster will usually:A. Deny the claim.B. Send the insured a reservation of rights letter.C. Cease investigating.D. Seek the advice of the companys attorney.

A company adjuster primarily represents the interests of:A. The insured.B. The claimant.C. The insurer.D. The public.

An adjusters license will usually be revoked for which of the following reasons:A. Denying claims that are not covered.B. Failing to report a change of address.C. Having been convicted of a misdemeanor.D. Having been convicted of a felony.

The insured has been involved in an automobile accident and has sustained bodily injuries and damage to the insured vehicle. The adjuster will usually:A. Withhold any payment until all the bills have been reviewed for payment.B. Pay to repair the vehicle and pay the medical bills later.C. Pay for the repair of the vehicle and require a release for all claims.D. Pay to repair the damage to the vehicle and obtain a partial release and settle the medical payments later and then seek a final release.

Mr. Jones has damaged his vehicle by striking a tree. He can:A. Take the car to a repair garage recommended by the insurer.B. Take the car to a garage of his/her choice.C. Accept the payment based on the adjusters estimate.D. All of the above.

In case of a total loss to a vehicle, the adjuster will pay the insured/claimant which of the following?A. The cost to replace the vehicle with like kind and quality if a current year model.B. Use the most recent publication of an Official Used Car Guide.C. If not listed in the guide, obtain quotations from automobile dealers.D. All of the above depending on the circumstances.

Which of the following is NOT a claim settlement option for liability claims?A. Lost wagesB. Excessive amounts claimedC. Loss of useD. Disfigurement

Which of the following results in immediate payment when the claimant signs a release relinquishing his or her right to sue?A. Scheduled Payment ReleaseB. Full Release SettlementC. Advanced PaymentD. Structured Settlement

Which of the following relieves the financial burden on the claimant by making certain payments to the claimant even before the claim can be negotiated?A. No Release or Walk-AwayB. RehabilitationC. Advanced PaymentD. Open-Ended Release

Which of the following statements is correct?I. The Business Auto Policy uses 10 symbols to define covered vehiclesII. Symbols 30 and 31 apply to the Garage Policy.A. I only.B. II only.C. Neither I nor II.D. Both I and II.

Which of the following is not a Business Auto endorsement?A. Drive Other Car.B. Change Other Driver.C. Individual Named Insured.D. Mobile Equipment.

Under the Business Auto Policy, each of the following is true about classification of covered autos, except:A. Any auto is the broadest coverage classification.B. An insured may select different classifications for different coverages.C. All classes of newly acquired autos are automatically covered.D. Hired autos includes autos the insured leases, hires, rents or borrows.

According to the Business Auto definitions, an accident:A. Includes continuous or repeated exposure to the same conditions.B. Must be sudden and unexpected.C. Must be unexpected and unpreventable.D. Is any event that causes injury or damage.

Joseph Young, who is insured under a Business Auto policy, is involved in an accident. He and the insurance company disagree on the amount to be paid for the damage to his car. Under the terms of the policy, which of the following statements is true:A. Each party selects an appraiser, and the appraisers select an umpire.B. The insurance company has the right to determine the amount of the loss.C. The insured has the right to determine the amount of the loss.D. The dispute must be settled through arbitration.

Which of the following is NOT a duty of the adjuster?A. Promptly investigate the claim.B. Communicate with the insured.C. Deny the claim without investigation.D. Follow up on the claim.

Which of the following is NOT a method of claim settlement?A. Cash settlementB. Replacement of propertyC. Repair of propertyD. Forcing the insured to sue

Which of the following is NOT a responsibility of the adjuster during the claim settlement process?A. Evaluating the damagesB. Determining coverageC. Negotiating a settlementD. Providing legal advice to the insured

Which of the following is NOT a factor that determines the value of a claim?A. Severity of the injury or damageB. Policy limitsC. Number of prior claimsD. Liability of the insured

Which of the following is NOT a duty of the adjuster during the investigation process?A. Interviewing witnessesB. Collecting evidenceC. Determining coverageD. Inspecting the scene of the loss

Which of the following is NOT a requirement for an adjusters license in Florida?A. Passing the state licensing examB. Completing a pre-licensing courseC. Submitting a background checkD. Having prior experience in claims adjusting

Which of the following is NOT a type of adjuster license in Florida?A. 6-20 All Lines AdjusterB. 20-44 Personal Lines AdjusterC. 2-20 General Lines AgentD. 4-40 Customer Representative

Which of the following is NOT a responsibility of the adjuster during the appraisal process?A. Selecting an appraiserB. Determining the amount of the lossC. Negotiating a settlementD. Paying the appraisers fees

Which of the following is NOT a duty of the adjuster during the claim settlement process?A. Evaluating the damagesB. Determining coverageC. Negotiating a settlementD. Providing legal advice to the insured