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Customer Relationship Management samenvatting - NL

Dit is een nederlandse samenvatting gemaakt voor het vak Customer Engagement Management van de opleiding Management Toerisme aan de BUAS. het betreft de volgende hoofdstukken van het boek Customer Relationship Management (2e druk): Hoofdstuk 1, 2, 4, punt 5.3, hoofdstukken 6, 7, 8, 9, 11, 12, 13

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Specifications

Level: HBO
School: NHTV Breda
Course: Management toerisme
Subject: Customer Engagement Management
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Course code: CEM
Book
Name book: Customer Relationship Management
ISBN: 9780273774952
Chapters: Hoofdstukken 1, 2, 4, punt 5.3, hoofdstukken 6, 7, 8, 9, 11, 12, 13
Author: Ed Peelen, Rob Beltman
Document
Section: Summaries
Made on: 06-23-2019
Type: .pdf
Pages: 30
Language: Nederlands
Tags
tm buas nhtv customer relationship management customer engagement management ed peelen rob beltman management toerisme toerisme management

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Subjects of Management toerisme - NHTV Breda

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consumentengedrag consumer behavior consumer behaviour customer engagement management e-business fundamentals intro tourism management online marketing & communication online marketing en communicatie online marketing en organisatie persoonlijke en communicatieve vaardigheden tourism business yield More Management toerisme ›

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