This study is implemented to examine the influence of service quality on customer satisfaction and retention in Vietnamese restaurants in London, UK. The study takes consideration, measures, assessment, and confirms aspects of service quality based on 5 ...
/ Hospitality ManagementThis research is executed to identify and evaluate the effects of quality of service on customer loyalty in the hospitality industry based on the case of Hilton worldwide. Quality of service is a common subject for investigation as well as research, part...
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