A. Holdover rent B. Unpaid Rent
C. Background Check fee D. Eviction fees - All of the following expenses can be deducted from the security deposit of a resident EXCEPT.
Who should complete a rental application? - A. Prospective resident B. Property Manager
C. Minor occupant D. Leasing Agent
Which reason BEST describe why it is important for an apartment manager to paraphrase a resident's remarks during a conversation? - It helps to avoid miscommunication and shows that the apartment manager cares about the resident.
Which term is BEST defined as a legally enforceable contract that grants a resident the rights and responsibilities of possession and use of an apartment for a specified period of time? - Lease
When may it be unnecessary to collect bids for a contract? - The contract is for a negligible amount.
During contract work at a property, which method of risk reduction is used to encourage satisfactory completion of work by withholding a percentage of payment? - Retainage fee
Which term is BEST defined as a neutral policy or procedure that has a disproportionately negative effect on a protected class - Disparate impact
In which situation would it be MOST appropriate to ask for written verification of a disability from a person who request reasonable modifications due to a disability? - The disability is not readily apparent
How should a property manager respond after being made aware that a sex offender lives on the property? - Seek legal counsel about disclosure responsibility.
Changes in the rules, services, practices, or policies that allow individuals with disabilities equal enjoyment of housing? - Accommdations
What is the first phase of the leasing process? - Marketing and advertising
When criminal activity occurs on the property, what does the manager have the responsibility to do? - Keep residents reasonably informed.
What is the best way to avoid a dispute with a contractor who will be performing work? - Verify acceptable materials and permits prior to start
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