Unit 20: Human Resources in Hospitality - € 4.99
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Unit 20: Human Resources in Hospitality

Unit 20: Human Resources in Hospitality
BTEC10: Hospitality
De unit is geschreven in het Engels en bevat 4 tasks inclusief voorwoord, inhoud, nawoord etc


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06-2016

Unit 20
Human Resources in Hospitality
Project title: Wish you a lot of staff

Stephanie van Voorst
1H7
Unit 20

Index
Introduction............................................................................................................................................. 2
Task 1 ....................................................................................................................................................... 3
1.1Describe human resource issues, responsibilities and policies in hospitality ................................ 3
businesses, giving appropriate examples ............................................................................................ 3
Examples of five different types of policies in five different kind of businesses: ........................... 6
Task 2 ..................................................................................................................................................... 12
2.1 Explain procedures to recruit, select and induct a new employee in a hospitality business ...... 12
Task 3 ..................................................................................................................................................... 20
3.1 Explain appraisal, discipline and grievance procedures used in hospitality businesses ............. 20
Task 4 ..................................................................................................................................................... 24
4.1 Describe current relevant legislation to human resource policies and procedures in hospitality
businesses ......................................................................................................................................... 24
Epilogue ................................................................................................................................................. 31
Sources .................................................................................................................................................. 32

Stephanie van Voorst

1H7

Unit 20


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